AT&T Offers Billing Relief to people calling Philippines, adds easy methods to donate and send aid

ATT logoAlways nice seeing companies step up during disasters.

Through November 30th, AT&T post pay customers wont be charged for calls or texts placed to the Philippines. Wireline and U-Verse customers will be given a 60 minute grace where that time wont be reflected on this current billing cycle, or will be credited on the following billing cycle. It’s a very nice gesture, being able to take one communication issue of of people’s minds as they try to reach out to loved ones.

For those looking to help send aid, AT&T has set up a series of short codes to allow customers to donate money through their wireless bill to several organizations.

  • Text AID to 50555 to give a $10 donation to Operation USA
  • Text AID to 80077 to give $10 to HOPE Worldwide
  • Text AID to 27722 to give $10 to World Food Program USA
  • Text AID to 80108 to give $10 The mGive Foundation Philippines Typhoon Relief Fund (U.S .State Dept Campaign)

The following organizations can provide more information, and are also accepting donations:
Phillipine Red Cross
UNHCR (The UN Refugee Agency)

Full AT&T details after the jump.

AT&T Offers Billing Relief for Customers Calling and Texting Family, Friends in the Philippines

Announces $25,000 Donation to AmeriCares to Support Relief Efforts in the Philippines


DallasTexasNovember 12, 2013

AT&T* is implementing international calling and texting relief efforts for U.S. residential wireless and wireline customers trying to connect with loved ones in the Philippines, following the recent devastating typhoon.

Effective November 8, and continuing through November 30, AT&T wireless postpaid customers will not be charged for:

  • ·         International long distance usage for calls placed from an AT&T wireless number in the U.S., Puerto Rico, and U.S.V.I. to the Philippines.
  • ·         Text messages to the Philippines, originated from an AT&T wireless number in the U.S., Puerto Rico and U.S.V.I.

For any of the above activity, customers will see no charges reflected on their monthly statement for the period November 8 through November 30, 2013.

For AT&T wireline and U-verse Voice customers, we are also waiving charges up to 60 minutes for direct dial calling to the Philippines, effective November 8 through November 30.  Customers will either see no charges for these calls reflected on their monthly statement, or they will receive a credit in a later statement.

“We want to help our customers connect with loved ones in the Philippines in any way we can,” said Mark Collins, senior vice president, Data and Voice Products, AT&T Mobility. “Connecting with family and friends is most important at times like this and we want to make it as easy and worry free as possible for our customers.”

AT&T is also making a $25,000 contribution to AmeriCares, an organization that has been providing medical and humanitarian aid to the Philippines for nearly 30 years and is well positioned to respond to this recent tragedy.  Their Emergency Response Team is in the Philippines and working with its partner organizations to oversee the distribution of medicines and supplies that can help treat 20,000 people.

AT&T wireless customers can text “AID” to the short codes listed below to give a $10 donation to help with disaster support efforts in the area. No text message fees apply.

  • ·         Text AID to 50555 to give a $10 donation to Operation USA
  • ·         Text AID to 80077 to give $10 to HOPE Worldwide
  • ·         Text AID to 27722 to give $10 to World Food Program USA
  • ·         Text AID to 80108 to give $10 The mGive Foundation Philippines Typhoon Relief Fund (U.S .State Dept Campaign)

*AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.

About AT&T

AT&T Inc. (NYSE:T) is a premier communications holding company and one of the most honored companies in the world. Its subsidiaries and affiliates – AT&T operating companies – are the providers of AT&T services in the United States and internationally. With a powerful array of network resources that includes the nation’s fastest and most reliable 4G LTE network, AT&T is a leading provider of wireless, Wi-Fi, high speed Internet, voice and cloud-based services. A leader in mobile Internet, AT&T also offers the best wireless coverage worldwide of any U.S. carrier, offering the most wireless phones that work in the most countries. It also offers advanced TV service with the AT&T U-verse® brand. The company’s suite of IP-based business communications services is one of the most advanced in the world.

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