That the FCC should work with providers on educating consumers and developing a code of conduct for pricing and service. The FCC has already stated that they will be monitoring complaints to see if a more direct approach is necessary, but there hasn’t been much consumer uproar over capped home internet plans, especially as many groups are trying to influence the FCC’s “Fast Lane” proposal. With more of the focus on Net Neutrality and the upcoming Time Warner + Comcast merger, there’s probably far less noise being made about data caps.
This could become another battle soon however, as caps are another way ISP’s can enforce their policy and services to the detriment of their competitors, and it could have a chilling effect on consumer behavior. We’ve already covered Comcast’s horrifically bad “Flexible” plans, but it’s no surprise that more communities are following Chattanooga’s example and looking to build their own public data networks.