No company has been working harder to illustrate streaming performance on different ISP’s networks than Netflix, and they’ve collected years worth of data on which companies are actually living up to their “high speed” claims.
This month’s speed report from the video service is chock full of all kinds of inside baseball info on what the relationship is like between companies like Netflix and ISP’s like Verizon. Following a controversial deal in which Netflix agreed to pay Verizon for more stable streaming service, we’ve actually seen speeds on Verizon’s networks dip, with their FiOS service now slotting in behind two DSL carriers. What exactly is Netflix getting here for their “Fastlane” money?
Starting out as a test platform, Netflix started broadcasting “congestion” warnings, alerting customers that Verizon’s network was having difficulty streaming high quality video. This prompted a cease and desist from Verizon, and Netflix countered with this letter.
To ensure that these customers get the level of service they pay you for, it is your responsibility to make sure your network, including your interconnection points, have sufficient capacity to accommodate the data requests made by those customers. To try to shift the blame to us for performance issues arising from interconnection congestion is like blaming drivers on a bridge for traffic jams when you’re the one who decided to leave three lanes closed during rush hour.
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