PS4 User Account Hacked, Sony Refuses to Refund $600 in Fraudulent Charges

sony ps4I really want to jump into a pages-long, old-man tirade about what video gaming was like when I was a kid. When the “bits” of a console were single digit. When playing a game meant punching in a cartridge and pressing the power button. Where instead of waiting for updates to download, the worst “tech support” we’d need to perform was blowing out some dust from the tray. But I digress…

Redditor Kadjar posted yesterday about an infuriating aspect of modern day gaming, the fact that we don’t own our games in quite the same way we used to with cartridges and discs. Instead we have an account, and our games are attached to that account. Kadjar’s Playstation Network account was compromised, and he woke up to $600 in fraudulent charges and the discovery that his PS4 was no longer attached to his account. Someone else had all his stuff and racked up some huge bills.

Worse, upon discovering the hijack, and contacting Sony, he got some bad news. Sony would only reverse $150 of the charges. If he used his credit card company’s ability to dispute the charges, Sony would ban his account and wipe out any and all record of any game attached to his account, even those not in dispute and purchased legally. Continue reading “PS4 User Account Hacked, Sony Refuses to Refund $600 in Fraudulent Charges”