Microsoft is trying to justify their incredible investment in data centers (and the billions of dollars needed to subsidize the failing OpenAI’s flailing business model) by adding CoPilot features to Microsoft Office apps. I’ve spent the last week toying with CoPilot in Word and Excel.

No specific hot take here. They provide almost no value to me or my workflow. Your mileage may vary.

Of course, getting these AMAZING New features “included” means Microsoft will be increasing the cost of a 365 Family plan from $99.99 a year to $129.99 a year. As I need Office document support for the work I do, and I have a couple family members on this plan for cloud storage, I still feel the Family plan (without AI) is a decent value.

However, for “AI” features that I’m not interested in using or keeping, a cost increase of 30% isn’t something I want to pay for.

Thankfully, on Microsoft’s on blog, they detail there will be a “Classic” plan that users can switch to and keep their older perks and pricing. A handy little link is included that takes you to a Microsoft support page.

I want that. Let’s do that.

It’s when we scroll down to the instructions that things get ugly. Continue reading “Dear Microsoft: Keeping My Subscription is NOT Canceling My Plan. Shame on You.”