Net Neutrality and Contacting the FCC (Before May 15th)

FCCThe FCC will be voting on May 15th to approve new rules which will essentially wreck the fair and neutral internet we all enjoy. We’ve detailed the proposal in another post, but the long and short of it is ISP’s are already allowed to degrade services as they see fit. If these new rules go into effect, ISP’s will be allowed to charge different rates to every online service. Those new added costs will likely be passed on to consumers, or might create a barrier too high for start ups to consider paying, ultimately punishing any service which becomes more popular than a carrier would like.

The announcement has sparked off a pretty visceral reaction from advocacy groups and the tech-ier folks out there. Enough noise has been made for the FCC to request comments be sent to a special email address set up specifically for this discussion: openinternet@fcc.gov.

Now the cynic in me would be afraid that email is essentially the digital equivalent of a “rectangular filing cabinet” (or rubbish bin) to keep all these complaints from filling up the important inboxes. In hedging our bets on messages actually making an impact, at least by sheer quantity, you can also reach out to the individual commissioners on the FCC by going to http://www.fcc.gov/contact-us. There you’ll also find an email for Chairman Tom Wheeler who proposed these new rules.

But maybe that’s not enough.  Continue reading “Net Neutrality and Contacting the FCC (Before May 15th)”

OnePlus Smash Your Phone Contest: When PR Encourages Irresponsible Behavior

oneplus one smash your phoneWhen you’re a newcomer you’ve got to build buzz. OnePlus is waking into a very mature market, so they need to get people talking. They need those internet points and hashtags and Youtubes. Their hook however is borderline irresponsible.

The OnePlus One smartphone looks like it could be an attractive competitor. The specs are cutting edge, comparable to many flagship devices currently on the market, and people are already talking about the intro level price of $299. It would seem that’s not good enough though.

The first batch of 100 One phones will be filtered out to a select few contest winners. What’s the contest requirement? Smash your current high end phone, and you might be selected to be one of the first hundred.

Not just any phone will do either, the list is very specific limited to phones manufactured within the last two years. HTC Ones, Galaxy S3-5’s, LG G2’s, and high end Lumias. The current cream of the smartphone crop, all still functional and competitive handsets.

The messaging is clear if a bit mean-spirited:

“Look at all these folks ready to smash their own flagship phones for a CHANCE to get our phone. That means it’s desirable!”

Using customers’ own social media followers to spread videos, hope for a few viral hits, and a good chunk of their marketing is tackled for cheap.

It’s all in good fun right? Continue reading “OnePlus Smash Your Phone Contest: When PR Encourages Irresponsible Behavior”

Office for iPad hits 12 million downloads, Microsoft still relevant…

BkUaUk-IMAAv3bJIt’s the thing about tech blogging which most gets under my skin, the confirmation bias. I love a little snark and editorial with my news, but the reality distortion field surrounding certain topics can be suffocating.

The Office for iPad roll out had a taste of that in the tech community. There was the expected gnashing of teeth over how long it took to port the suite over to the iPad, criticisms I also shared reflecting an older Microsoft which grossly underestimated their competition. However, it was some of the social media backlash I found most interesting. The idea that we just didn’t need Office anymore, that there were Office solutions available on the iPad which were “good enough”, and that Microsoft was so late, they weren’t relevant anymore.

Yesterday Microsoft announced via a tweet that Office for iPad had been downloaded 12 million times. It’s easy to get big numbers when you put out something for free, but that’s 12 million devices which now will potentially start converting more Apple users into Microsoft customers.

If anything it’s a small sign that Microsoft is starting to figure out that being a services company means having to make your services available to popular platforms. It’s another babystep out of the pit of irrelevance they were crawling into, and hopefully it means this tech game will get a bit more interesting this year…

You can do better than this commercial Samsung. Confusing “HD” with more MegaPixels? Really?

Dear Samsung,

I’m a fan of your work. I think you cracked the code on funny ads which skewer your competition (namely Apple). Those spots featuring people sitting in lines for the next iPhone? Priceless.

Samsung? Are you comparing the Galaxy S4 to an iPhone 4S? Seriously?
Samsung? Are you comparing the Galaxy S4 to an iPhone 4S? Seriously?

Of late however, it seems like you might be struggling. Depending on fiscal quarter, you’re often the number one in sales. It’s a little harder to beat up on your competition when you’re in the top spot without looking like a bully. We’re also reaching that point where it’s getting a bit more difficult to communicate to consumers why they should upgrade their phones, when it seems like all we’re getting are modest spec bumps.

Case in point, your most recent ad featuring the Galaxy S4’s camera is the worst combination of picking on Apple and throwing around meaningless buzz words and specs to try and impress us.

I honestly don’t mind a snarky tone, but it’s the absurd implications of what “Full HD” means which bothers me.

First of all, “Full HD” really only pertains to video and is a consumer shorthand for 1080p, which itself is an abbreviation of the actual video resolution of 1920×1080. Thirty times a second, a 1920×1080 resolution image is flashed on the screen which allows for fluid and highly detailed video. It has NOTHING to do with still photography. That’s where megapixels come into play. The iPhone’s 8MP camera shoots 1080p video, but each still is 3264×2448. That’s a whole lot more than “Full HD” isn’t it? You missed out on an opportunity to feature drama shot more fully, and to brag that pictures from your camera will have a resolution of 4128×3096.

Of course this is all inane as you can’t even win the resolution war. Nokia has you handily slapped with 20MP (4992×3744) and 40MP (7152×5368) resolution cameras. What’s worst, I’ve detailed on numerous occasions how resolution doesn’t mean you’ll get better images. Things like OIS and image processing can often provide more significant improvements to photos and videos than just having millions more dots. Congratulations, you’ve brought us back to the MEGAPIXEL WARS that consumer point and shoot cameras fought years ago.

Not to mention phones like your own Galaxy Note 3 or the LG G Flex are capable of delivering 4K video which is FOUR TIMES the resolution of the video on the GS4. Doesn’t little Jack deserve full motion video with that kind of clarity for his big life moment?

This is not your best work Samsung. We all know you can do better than this. As we’re closing in on the release of the Galaxy S5, which many are criticizing for not being enough of a departure or upgrade from the S4, hopefully your ad agency is able to bring a bit more nuance to the discussion.

Sincerely,

SomeGadgetGuy

Google and IBM want to make the internet a LOT faster, but will consumers ever get the upgrades?

server rack rear cablingWithin a day of each other, complimentary stories about Google and IBM hit the net.

Google is working on plans to improve their fiber offerings from 1Gbps to 10Gbps, meaning their uploads and downloads would be 200 and 2000 times faster than what I currently have access to in Los Angeles. We can also easily estimate that the service would be cheaper than the top tier broadband in So-Cal. Originally their plan was to roll out 10Gbps connections over the next decade, but in light of 4K video services popping up to supply people native resolution content for their new TV’s, they’ve shortened that window to three years. The internet is going to need bigger pipes to handle future services.

And if you think Google’s data sounds audacious, IBM has even bigger goals in their sites.  Continue reading “Google and IBM want to make the internet a LOT faster, but will consumers ever get the upgrades?”

The argument for buying the most expensive phone you can, even if you aren’t “tech-y”…

WP_20130728_004A quick thought here. We recently published our holiday tablet buying guide, and I’ll be releasing our phone guide later this week, but going through the list of candidates something struck me.

We keep saddling non-tech-y folks with under-powered hardware.

There’s this idea that because someone might not be super tech savvy, that all the bells and whistles of a premier smartphone will be wasted on them.

“Why would I want to spend money on stuff I might not use if I just want to check my email and make phone calls?”

Continue reading “The argument for buying the most expensive phone you can, even if you aren’t “tech-y”…”

ESRB releases new PSA to help parents understand video game ratings

6mCM8RmLet’s get something straight. Laws don’t change behavior. Only society can change behavior.

We have laws against texting while driving, and while cops can write citations for things like Google Glass (which seems counter-productive), people will still do dumb things like watch movies on their tablets while operating motor vehicles. As a society we need to make behaviors unfashionable. We’ve made smoking in public areas unfashionable. We’ve made drunk driving extremely unfashionable.

There are laws which prevent retailers from selling adult media to minors, but it’s still up to parents to police what their children consume. Keeping parents engaged and informed is critical to this conversation, no small task in light of the overwhelming amount of media to be aware of.

We need to get over the stigma that “vidya gamez ar fer kidz”. The average age of a gamer is 30, and it’s likely that almost as many people over the age of 30 play games as under the age of 30. The medium has grown up with the Atari generation, and now the content produced reflects far more mature tastes than many non-gamers might expect. As with feature films and TV, the Entertainment Software Rating Board publishes ratings that parents can use a starting point in making decisions on what titles they might purchase for their children.

This short PSA is a good starting point for people wanting more info on what those ratings mean.

And I don’t mean for this to be a condemnation of parents who might decide their child is mature enough to handle a game’s content. What we need to move towards as a community, to protect our properties from external censorship, is encouraging more informed discussion on content. Helping parents find tools which easily inform their purchasing decisions. Helping them to become a  more active part of their child’s video gaming experience.

As I’m sure that games and consoles will be hot gifts this holiday season, let’s make sure we’re shopping smart. For more info please check out: http://www.esrb.org/

Blackberry: An interim CEO and the illusion of action…

blackberry os 10 handsets z10 q10 smartphonesI wanted to take a minute to look at the Blackberry situation before reporting on it.

Earlier this week it was announced that Blackberry would not be bought out by Fairfax Financial, the company would not be going private, and that CEO Thorsten Heins would step down. Fairfax and other investors will be offering up instead a $1 Billion bond to help float the company, as its cash reserves are starting to dwindle. John Chen is stepping up to the plate as interim CEO, receiving a $3 million salary and over $80 million in restricted stock. John Chen was responsible for fixing up Sybase, a corporate data solutions company.

At its core, Blackberry has been facing a crisis of identity. Like Microsoft, BB missed the boat on the consumer driven data services market. Our favorite little tic-tac keyboarded phones were corporate sweethearts, but BB was late in attempting to crack into the general consumer demographics where Android and iOS dominate. The new BB Z10 was a first step towards offering up corporate friendly mobility which would be pretty enough for consumers to enjoy.

Of course it was not successful. Continue reading “Blackberry: An interim CEO and the illusion of action…”